- Hybrid working model
- Relocation package for non-Malta residents
- Private health insurance
A RELOCATION TO MALTA IS REQUIRED – RELOCATION PACKAGE INCLUDED!
Are you a Danish speaker ready to take your customer service skills to the next level? As a
Danish-Speaking Customer Experience Advisor, you'll be the friendly voice behind live chat, email, and phone conversations, helping customers enjoy a seamless experience!
This isn’t just a job, it’s a chance to work closely with teams like Payments, Fraud, Safer Gambling, and CRM while boosting your professional growth in the exciting iGaming sector. Plus, you'll get to live in sunny Malta! ☀️
Key Responsibilities:- Communicate with customers in Danish via live chat, email, and phone.
- Solve problems and ensure customer satisfaction while following company policies.
- Turn customer complaints into positive experiences using a customer-first approach.
What You’ll Need:- Fluent Danish (reading, writing, and speaking) is a must!
- Ability to work independently but also be a great team player.
- Enthusiasm and self-motivation to tackle every day.
- Solid organisational and communication skills.
Employee Perks:- Hybrid working model
- 4 weeks of “Workation” (work from anywhere!)
- Well-being allowance to support an active lifestyle
- Private health insurance
- Discounts at gyms, restaurants, and retail outlets
- Relocation package with 3 weeks of accommodation + flight! ✈️
Ready to make the move to Malta and dive into a fast-paced, exciting role? Apply today and start your journey!